Introduction
Stepping into the role of an IT Manager can be a monumental shift for anyone, particularly after a competitive selection process. It is not just about taking on new responsibilities but also about managing former peers who may have become friends. This can be a challenge, as it requires finding a delicate balance between authority and camaraderie. Alex's story is a great example of this transition, highlighting some of the intricacies that come with it. Through his experience, we can see the challenges new leaders face, such as managing expectations, building relationships, and setting a vision for the future. It is important to remember that each situation is unique and that new IT Managers must approach each challenge with an open mind and a willingness to learn. By reflecting on Alex's story, we can gain valuable insights into the complexities of this role and use these lessons to inform our own leadership journeys.